Terms and Conditions




  • Trading & Website Terms

    Trading Terms

    This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the products listed on our website (www.cavalierofinn.com) to you. Please read these terms and conditions carefully before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.
    You should print a copy of these terms and conditions for future reference.

    1. Information about us
    1.1. www.cavalierofinn.com is a site operated by Cavaliero Finn Gallery Limited (us or we). We are registered in England and Wales under company number 13377603 with our registered office at Southview, Rhode Lane, Uplyme, Devon DT7 3TX with our home gallery spaces being at the same address and in London at 268 Croxted Road, London, SE24 9DA United Kingdom

    2. Service availability
    2.1. Our site is only intended for use by people resident in the United Kingdom and Ireland. While we can accept orders from individuals outside these countries, individuals will need to contact debra@cavalierofinn.com in order to get a detailed quote with regards to additional delivery costs.

    3. Your status
    3.1. By placing an order through our site, you warrant that
    3.3.1 You are legally capable of entering into binding contracts;
    3.3.2 You are at least 18 years old;
    3.3.3 You are resident in one of the Serviced Countries; and
    3.3.4 You are accessing our site from that country.

    4. Our status
    4.1. We act as promotional and sales agents on behalf of a number of different artists who we represent (the Principals).
    4.2. The resulting legal contract is between you and that Principal, based on the terms set out in this contract. However, we have the authority from those Principals to make sales of their Products on their behalf.
    4.3. We may also provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking, that products you purchase from third party sellers through our site, or from companies to whose website we have provided a link on our site, will be of satisfactory quality, and any such warranties are DISCLAIMED by us absolutely. This DISCLAIMER does not affect your statutory rights against the third party seller. We will notify you when a third party is involved in a transaction, and we may disclose your customer information related to that transaction to the third party seller.

    5. How the contract is formed between you and us
    5.1. After placing an order, you will receive an e-mail from us acknowledging that we have received your order on behalf of a Principal. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us (on behalf of the Principal) to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the Dispatch Confirmation). The contract between you and the Principal (Contract) will only be formed when we send you the Dispatch Confirmation.

    6. The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation.
    We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.

    7. Description of our Products
    7.1. You understand that many of the Products are unique or limited edition. Therefore it may be that a particular Product is no longer available. However, the Principal may be happy to take commissions for a similar item or similar work as part of the same series. Please contact us on debra@cavalierofinn.com for more information.
    7.2. It is your responsibility to ensure that the terms of your order and any applicable specification are complete and accurate, and we will not accept liability for any errors or omissions of inaccurate specifications.
    7.3. The quantity and description of the Products are as set out in our quotation or acknowledgement of order.
    7.4. All samples, drawings, descriptive matter, specifications and advertising issued by us and any descriptions or illustrations contained in our catalogues or brochures are issued or published for the sole purpose of giving an approximate idea of the Products described in them. They shall not form part of the Contract and this is not a sale by sample.
    7.5. Illustrations, weights, measures, performance capabilities, application suitability information and other data set out in our literature are statements of opinion and are provided for information only and form no part of this agreement.
    7.6 We reserve the right to remove products at any time even after you have placed an order.

    8. Consumer rights
    8.1. If you are contracting as a consumer, you may cancel a Contract at any time within fourteen working days, beginning on the day after you received the Products. We accept such cancellation on behalf of our Principals. In this case, you will receive a full refund of the price paid for the Products in accordance with our refunds policy (set out in clause 12 below).
    8.2. To cancel a Contract, you must inform us in writing. We accept such cancellation on behalf of our Principals.
    8.3. You must also return the Product(s) to us immediately, in the same condition in which you received them, and at your own cost and risk. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, the Principal may have a right of action against you for compensation.
    8.4. Details of this statutory right, and an explanation of how to exercise it, are provided in the Dispatch Confirmation. This provision does not affect your statutory rights.

    9. Availability and delivery
    9.1. Where we have stock we will process your order on behalf of our Principals. n the case that we do not hold stock of a particular item, we will inform the Principals of your order. In this case the Principals are responsible for the dispatch of the Products.
    9.2. Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within a reasonable time of the date of the Dispatch Confirmation, unless there are exceptional circumstances.
    9.3. We will try to meet any delivery date agreed by us in writing, and where this delivery date cannot be met, you will be given the opportunity to agree a new delivery date or received a full refund. However, delivery times are not of the essence of this agreement and we are not liable for any losses, costs, damages or expenses incurred by you or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.
    9.4. Delivery of the Products shall be made to the address you specified in your order, unless otherwise expressly agreed in writing. You are liable for making all necessary arrangements at your expense, including compliance with all Health & Safety obligations and provision of appropriate equipment and manual labour to accept delivery for the Products when they are tendered for delivery. Failure to do so may result in an unsuccessful delivery. We reserve the right to rearrange delivery and will invoice for you costs incurred with respect to reasonable administration costs, additional storage of the Products and repeated delivery charges.

    10. Risk and title
    10.1. The Products will be at your risk from the time of delivery.
    10.2. Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

    11. Price and payment
    11.1. The price of any Products will be as quoted on our site, except in cases of obvious error.
    11.2. These prices include VAT where applicable but exclude delivery costs, which will be added to the total amount due as set out in our delivery and returns information.
    11.3. Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.
    11.4. Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product's correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.
    11.5. We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.
    11.6. Payment for all Products will be processed via PayPal, if you do not have a PayPal account you can use a credit or debit card via the PayPal site.

    12. Our refunds policy
    12.1. When you return a Product to us:
    12.1.1 because you have cancelled the Contract between us within the fourteen-day cooling-off period (see clause 8.1), we will process the refund due to you as soon as possible and, in any case, within 30 days of the day you have given notice of your cancellation or as soon as we have received the returned Product. In this case, we will refund the price of the Product in full, excluding the cost of sending the item to you. You will be responsible for the cost of returning the item to us. Please wrap the items very securely and use insured registered delivery, keeping the receipt in case of any damage in transit.  We cannot accept liability for goods lost or damaged in transit.  Refunds will only be given on items returned in original packaging and a re-saleable condition.  Return address: Southview, Rhode Lane, Uplyme, Devon DT7 3TX
    12.1.2 for any other reason (for instance, because have notified us in accordance with paragraph 21 that you do not agree to any change in these terms and conditions or in any of our policies, or because you claim that the Product is defective), we will examine the returned Product and will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund for the defective Product. Products returned by you because of a defect will be refunded in full, including a refund of the delivery charges for sending the item to you and the cost incurred by you in returning the item to us.
    12.2. We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
    12.3. Other than as described in clause 8.1 above, you do not have the right to reject or return the Products on the basis of its condition, unless the Product itself its faulty.
    12.4 This refund and returns policy does not apply to commissioned pieces for which a bespoke agreement is made between you and us.

    13. Our liability
    13.1. We warrant on behalf of our Principals to you that any Product purchased from us through our site is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied.
    13.2. Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the Product you purchased.
    13.3. This does not include or limit in any way the Principals' or our liability:

    a) for death or personal injury caused by the Principal's or our negligence;
    b) under section 2(3) of the Consumer Protection Act 1987;
    c) for fraud or fraudulent misrepresentation; or
    d) for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

    13.4. We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us, including but not limited to:

    a) loss of income or revenue;
    b) loss of business;
    c) loss of profits or contracts;
    d) loss of anticipated savings;
    e) loss of data;
    f) loss of data, or
    g) waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable;provided that this clause 13.4 shall not prevent claims for loss of or damage to your tangible property that fall within the terms of clause 13.1 or clause 13.2 or any other claims for direct financial loss that are not excluded by any of categories (a) to (g) inclusive of this clause 13.4.

    14. Import duty
    14.1. If you order Products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
    14.2. Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

    15. Written communications
    15.1. Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

    16. Notices
    16.1. All notices given by you to us must be given to Cavaliero Finn Gallery Limited at  Southview, Rhode Lane, Uplyme, Devon DT7 3TX or debra@cavalierofinn.com. We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause 15 above. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

    17. Events outside our control
    17.1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).
    17.2. A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
    16.2.1 strikes, lock-outs or other industrial action.
    16.2.3 civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
    16.2.4 fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
    16.2.5 impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
    16.2.6 impossibility of the use of public or private telecommunications networks.
    16.2.7 the acts, decrees, legislation, regulations or restrictions of any government.
    17.3. Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

    18. Waiver
    18.1. If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
    18.2. A waiver by us of any default shall not constitute a waiver of any subsequent default.
    18.3. No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 16 above.

    19. Severability
    19.1. If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

    20. Entire agreement
    20.1. We intend to rely upon these terms and conditions and any document expressly referred to in them in relation to the subject matter of any Contract. While we accept responsibility for statements and representations made by our duly authorised agents, please make sure you ask for any variations from these terms and conditions to be confirmed in writing.

    21. Our right to vary these terms and conditions
    21.1. We have the right to revise and amend these terms and conditions from time to time.
    21.2. You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).

    22. Law and jurisdiction
    22.1. Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

    23. Anti-Money Laundering

    23.1 The business is regulated under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017, per Amendment no. 1511 (2019). The reference number as a supervised business is MLR- 141461. Accordingly, for qualifying transactions and in certain situations, our business Cavaliero Finn Gallery Ltd will be required to collect information necessary to comply. The completion of sales is contingent on the provision of such information by customers, and any suspicious activity will be reported to the National Crime Agency.




    Website Terms

    1.1. This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website (www.cavalierofinn.com), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

    2. Information about us
    2.1. www.cavalierofinn.com is a site operated by Cavaliero Finn Gallery Limited (us or We). We are registered in England and Wales No.13377603 and with our registered office at Southview, Rhode Lane, Uplyme, Devon DT7 3TX. Our home galleries where we showcase our portfolio of products from time to time is at the above address and 268 Croxted Road London SE24 9DA

    3. Accessing our site
    3.1. Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
    3.2. From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.
    3.3. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.
    3.4. When using our site, you must comply with the provisions of our acceptable use policy
    3.5. You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

    4. Intellectual property rights
    4.1. We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
    4.2. You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
    4.3. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
    4.4. Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
    4.5. You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
    4.6. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

    5. Reliance on information posted
    5.1. Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

    6. Our site changes regularly
    6.1. We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

    7. Our liability
    7.1. The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
    • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
    • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
    • loss of income or revenue;
    • loss of business;
    • loss of profits or contracts;
    • loss of anticipated savings;
    • loss of data;
    • loss of goodwill;
    • wasted management or office time; and
    • for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
    7.2. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

    8. Information about you and your visits to our site
    8.1. We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

    9. Transactions concluded through our site
    9.1. Contracts for the supply of Products formed through our site made by you are governed by our terms and conditions of supply see our Trading terms.

    10. Viruses, hacking and other offences
    10.1. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
    10.2. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
    10.3. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

    11. Linking to our site
    11.1. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
    11.2. You must not establish a link from any website that is not owned by you.
    11.3. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy.
    11.4. If you wish to make any use of material on our site other than that set out above, please address your request to debra@cavalierofinn.com

    12. Links from our site
    12.1. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

    13. Jurisdiction and applicable law
    13.1. The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.
    13.2. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

    14. Variations
    14.1. We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

    15. Your concerns
    15.1. If you have any concerns about material which appears on our site, please contact debra@cavalierofinn.com

    Thank you for visiting our site.